ALO, LLC Privacy Policy

Last Updated: March 2, 2026

SCOPE OF PRIVACY POLICY

This Privacy Policy describes how ALO, LLC (collectively, "ALO", "we", "our", or "us") collects, uses, and shares information about you ("you", "your", or "user") when you use our website with a homepage located at "aloyoga.com" (the “ALO Website”), any applications or digital platforms we may provide (including mobile applications), together with all products and services we may offer from time to time via our website and/or related applications, including the ALO Wellness Club platform and any related applications or materials (the “AWC Platform”), or otherwise through your interactions with us (our website, applications, products, and services, collectively, the "Services"). ALO est une société basée à Beverly Hills, en Californie, qui conçoit et distribue des vêtements et des articles de sport haut de gamme, et fournit des services de fitness en présentiel et en ligne. La présente Politique de confidentialité décrit également vos droits et responsabilités légales ainsi que les nôtres en ce qui concerne les données qui vous identifient ou qui pourraient servir à vous identifier, telles que votre nom et vos coordonnées, ou les données de votre compte utilisateur, que nous appelons « données à caractère personnel » dans le texte ci-dessous. ALO takes very seriously its responsibility to protect the safety and security of your personal information that we process and is committed to respecting your privacy rights.

APPLICABILITY OF ALO'S PRIVACY POLICY

This Privacy Policy, together with our Terms, governs your access to and use of our Services. We will refer to access, use, transmission, and exchanges of information, availability or utilization of features, functions or activities, simply as "use" in the material below.

This Privacy Policy applies to personal information that we collect from or about you through the methods described below (see "Information We Collect" and "How We Use Your Information") to provide the Services. Dans la présente Politique de confidentialité, « Données à caractère personnel » désigne toute donnée relative à une personne physique identifiée ou raisonnablement identifiable, ou telle que définie par la législation en vigueur. This Privacy Policy applies regardless of the means used to access or provide the Services.

This Privacy Policy does not apply to websites that link to ALO's website or websites that may be accessed through the Services. Nous pourrons fournir des liens vers d’autres sites Web qui comportent des informations que nous estimons utiles pour vous, ou que vous trouverez utiles. Si vous accédez à un tel site Web tiers via un lien que nous fournissons, vous serez soumis à la politique de confidentialité de cet autre site. ALO ne saurait voir sa responsabilité engagée au titre du contenu des pages Web mises en lien référencées sur notre site Web. If you have any questions regarding the privacy, security, or content of those sites, you should contact the appropriate contact(s) at those websites directly.

ALO, LLC is a Color Image Apparel, Inc. company.

ACCEPTANCE OF PRIVACY POLICY

By using ALO's Services, including our website, you agree that you have read and understand this Privacy Policy.

INFORMATION WE COLLECT

We, and the vendors that perform services on our behalf, may collect, receive, and develop several different categories of personal information about you depending on the nature of your interactions with the Services. For example, we collect the following categories of personal information:

  • Identifiers/Contact Information: We may collect your name, postal address, zip or postal code, telephone number, email address, social media handles, or other information that may be used to contact you. If you create an account, we also collect your username and password.
  • Purchase and Preference Information: We may collect your order and class history, such as what products, classes, or offerings you have purchased or browsed through our Services. We may also collect your product, shopping, style, and class preferences.
  • Payment Information: We may collect billing information, such as your account number, credit card number, expiration date, verification number, and billing address if you make a purchase.
  • Internet and Network Activity Information: We may collect your Internet Protocol ("IP") address when you access our Services. Nous utilisons également des outils de suivi tels que les cookies et les pixels pour collecter passivement des données sur la façon dont vous interagissez avec des sites Internet et contenu en ligne, y compris au fil du temps et à travers différents sites, applications et appareils. Ces données peuvent inclure les identifiants de l’appareil, le type de navigateur ou de système d’exploitation que vous utilisez, les dates et heures auxquelles vous avez accédé aux Services, les sections de nos Services que vous visitez et leur durée, les produits ou le contenu que vous consultez et sur lesquels vous cliquez, le site d’origine avant d’accéder à nos Services, le site de destination après votre visite, ainsi que vos interactions avec nos publicités numériques et le contenu tiers. Nous pouvons également intégrer des technologies (qui peuvent inclure, par exemple, des balises et des pixels) dans les e-mails et autres communications envoyés par nous ou nos fournisseurs, afin d’analyser votre interaction avec ces messages, notamment si et quand vous les ouvrez ou cliquez sur leur contenu. We may engage or otherwise allow other parties to also collect information on our Services in these ways.
  • Location Information: We may passively collect information about your geolocation when you access our Services. We also collect information about your coarse location using your IP address.
  • Demographic Information: We may collect demographic information, such as your age, date of birth, or gender.
  • Employment-related Information: If you apply for a job, we may collect information about your work experience and previous employment, your education history, your resume, the URL to your personal or professional websites, your workplace skill sets and certifications, whether you need a visa to work in the United States, and salary expectations. Additional information about our privacy practices can be found in our Workforce Member Privacy Policy available here.
  • Visual/Audio Information: For example, we may record audio during customer service calls. We may also collect audio or visual information you post to our sites, like photos or videos.
  • Sensitive Information: We may collect information that may be considered sensitive personal information under certain state or local laws. Par exemple, nous pouvons collecter des données sur votre santé, votre bien-être et/ou vos activités physiques. Nous pouvons également collecter le nom d’utilisateur et le mot de passe de tout compte que vous créez avec nous. Where required under applicable data protection laws, such information will be processed subject to the prior obtaining of any necessary regulatory approvals or authorizations.
  • Information You Submit or Post: We may collect information you post to our sites, including without limitation information about your fitness goals, fitness history, workout preferences, and associated photos or videos. We may also collect feedback and any other information you provide when you contact us or sign up for our services.
  • Inferences: Using the other pieces of personal information collected about you, we draw inferences about you, reflecting what we believe to be your preferences, characteristics, predispositions, and attitudes.

SOURCES OF PERSONAL INFORMATION

We and the vendors that perform services on our behalf may collect the above categories of personal information from various sources depending on the nature of your interactions with the Services. For example, we collect personal information from the following categories of sources:

  • Directly from You: We collect information directly from you. For example, we collect information when you use our Services, shop in our stores, attend our classes, call us on the phone, create an online account, sign up to receive our emails, participate in a giveaway sweepstakes, contest, promotion or survey, communicate with us via third-party social media sites such as Facebook or Instagram, reserve an ALO class, request customer support, apply for a job or otherwise communicate with us.
  • From Your Devices: We use technical tracking tools that work behind the scenes, like browser cookies and pixels, to automatically collect information from and about you and your devices. Nous recueillons ces données lorsque vous interagissez avec nos sites Internet, nos publicités et les e-mails que nous ou nos fournisseurs vous envoyons. We collect this information about users over time and across devices.
  • From Third-party Service Providers: We may collect information about you from service providers we hire to work on our behalf, such as vendors that maintain our website, process payments, and send promotional emails on our behalf.
  • From Other Third Parties, Including Our Marketing and Business Partners, Local Affiliates and Social Media Platforms: We may collect or receive personal information from our business and marketing partners, local affiliates, and social media platforms that give us information about you that they have collected either directly or indirectly from you. Nous pouvons également recevoir des données d’un réseau d’emploi ou d’un réseau social si vous choisissez d’importer vos données à partir de ces plateformes lorsque vous postulez à un emploi chez nous. Nous pouvons également recevoir des données à caractère personnel vous concernant de la part de vos amis ou contacts, par exemple lorsqu’une personne achète une carte cadeau et demande un envoi électronique, réserve un cours de yoga ALO ou vous achète et vous fait parvenir des produits ou des renseignements sur un cours. If you provide us with the personal information of another individual, you must have the consent of that individual to do so.
  • We Combine Information about You: We combine personal information collected offline, such as information collected about you when you participate in our community events or visit our retail stores and yoga studios, with information collected online. Nous combinons les données à caractère personnel que nous avons collectées sur les sites Internet de nos filiales. Nous combinons également les données à caractère personnel collectées sur différents appareils, tels que les ordinateurs et les appareils mobiles, ainsi que les données à caractère personnel recueillies par des tiers sur des sites et plateformes non affiliés, y compris nos partenaires commerciaux et marketing et les plateformes de médias sociaux. Ces actions nous permettent de comprendre vos préférences de consommation de manière plus globale. We also combine your information with other consumers’ information to understand preferences and trends within your peer group over time.

HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to provide products and services and to support our business functions. For example, we may use this information for the following business and commercial purposes:


Provide, Improve, and Develop the ALO Website and AWC Platform.

  • Provide the Services to you, including certain personalized services
  • Providing your membership benefits, including by providing the classes you request
  • Process and fulfill your order, including by, in some instances, shipping products to you, or others you designate, providing your membership, and sending emails to you, or others you designate, to confirm your order status and shipment and to process merchandise returns
  • Provide customer service
  • Operate, protect, improve, and optimize the Services and the user experience, such as by performing analytics and conducting research
  • Communicate with you and send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, support messages, updates, security alerts, and account notifications
  • Communicate with other persons using contact information you provide, such as when you designate another person as the recipient of a gift purchase
  • Make your experience easier, more personalized, more enjoyable and more efficient
  • Address problems with and improve our products, brands, services and technologies, as well as to develop new products and services
  • Allow you to use our in-store and online technologies
  • Provide consistent, personalized services, including to personalize our advertising, marketing communications, shopping experiences and promotional offers
  • Organize local community events, promotions and in-store experiences
  • Facilitate your ability to share information to social media
  • Administer and fulfill our contests and other promotions
  • Help us learn more about your shopping preferences or product preferences
  • To carry out, from time to time, surveys indicating your preferences
  • Fulfill a contract we have with you
  • Operate, protect, improve, and optimize the Services, and personalize and customize your experience (such as automatically entering your saved shipping information). We may also personalize the Services using your search and booking history, your profile information and preferences, and other content you submit to the Services.

We process this information given our legitimate interest in improving the Services and our users' experience with it, and where it is necessary for the adequate performance of the contract with you or where permitted under applicable law.

Protect the Integrity of our Services

  • Prevent, detect, mitigate and investigate fraud, security breaches and activities that are or potentially may be prohibited or illegal
  • Conduct security investigations and risk assessments
  • Verify or authenticate information
  • As we determine, in our sole discretion, to be required or appropriate to protect the rights, property, safety and security of ALO and our employees, customers and others
  • As we determine, in our sole discretion, to be required or appropriate under applicable law, to respond to requests from government authorities and to comply with legal processes, investigations, regulatory or governmental enquiries or for other legal or regulatory purposes
  • Comply with our legal obligations
  • Resolve any disputes with any of our users or shoppers and enforce our agreements with third parties
  • Enforce our Terms or other policies

We use your personal information in connection with automated decision making via our third-party service provider Shopify to protect our business from fraud during the checkout process. Shopify uses customers' personal information to block certain transactions that appear to be fraudulent through automated decision-making (you can review Shopify's Privacy Policy here).

We process this information given our legitimate interest in protecting the Services, to measure the adequate performance of our contract with you, and to comply with applicable laws.

Provide, Personalize, Measure, and Improve Our Advertising and Marketing.

  • Send you promotional messages we believe may be of interest to you, marketing, advertising, and other information that we believe may be of interest to you based on your preferences (including information about ALO or partner campaigns and services) and social media advertising through social media platforms, such as Facebook or Google.
  • Personalize, measure, and improve our advertising.
  • Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by ALO or its third-party partners.
  • Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the Services, information obtained from third parties, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you.

We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications.


Other Purposes.

  • With your consent
  • When it is necessary to protect your vital interests or that of another person
  • When it is necessary for the performance of a task carried out in the public interest
  • When it is in our legitimate interests. Les intérêts légitimes sont nos motifs professionnels ou commerciaux d’utiliser vos données, telles que i) la tenue à jour de nos dossiers ; ii) la fourniture des Services ; iii) le maintien ou l’administration des Services ; iv) la réalisation d’analyses commerciales ou à d’autres fins internes pour améliorer la qualité de notre activité et des Services que nous offrons ; v) la prévention de la fraude et de la criminalité financière pour protéger le public ; vi) communiquer avec vous concernant des programmes ou services conformes à nos obligations de fournir ces services ou autrement ; et vii) la participation à des litiges, enquêtes, demandes réglementaires ou gouvernementales ou à d’autres fins légales ou réglementaires impliquant nos clients qui utilisent ou ont utilisé nos Services ou d’autres tiers. We will not unfairly place our legitimate interests above what is best for you.

HOW WE SHARE YOUR PERSONAL INFORMATION

We share your personal information with the following categories of third parties:

  • Brands. We may share personal information with our Color Image Apparel, Inc. family of brands (including ALO, ALO Wellness Club and Bella+Canvas).
  • Third-Party Service Providers. We share your information with third-party service providers who we work with or who manage our customer information and perform services on our behalf, such as hosting our e-commerce platform, fulfilling promotions, processing online payments, providing and maintaining website features, sending communications and products to our customers, and conducting surveys. Nos prestataires de services tiers ne sont autorisés à collecter, utiliser et divulguer vos données que dans la mesure nécessaire pour permettre aux prestataires de services tiers d’exécuter les services qu’ils nous fournissent. Additionally, we use various shipping providers, including UPS, DHL, FedEx, and others. When your orders are shipped using these providers, we share your information with them and they may use your information consistent with their own terms and conditions (available here: UPS Terms and Conditions, FedEx Terms of Use, DHL Terms of Use) and privacy policies (available here: UPS Privacy Notice, FedEx Global Privacy Notice, DHL Privacy Notice).
  • Third Parties. We may share your personal information when we partner with another company to offer or provide products, services, contests, or promotions to our customers.
  • Social Sharing. We may share your personal information in connection with your social sharing activity, such as if you log into your customer account from your social media account. By connecting your customer account and your social media account, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site's privacy policy.
  • Legal Requirements. We may share your personal information if necessary or appropriate to comply with laws or regulations or in response to a valid subpoena, court order, legal processes, or government request, or to protect the operations, privacy, safety, property or rights of ALO, LLC and its affiliates or others, or if we determine, in our sole discretion, it is necessary to share such information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law or to protect the public
  • Business Transfer. In the event of a sale or merger of Color Image Apparel, Inc., ALO, LLC, or any of our affiliated businesses, our customers' personal information and other information we have collected as described in this policy may be among the transferred business assets.
  • Other Disclosures. We may share your personal information with our legal, regulatory, audit, and other professional advisors. Ces sociétés pourront utiliser vos données à caractère personnel pour nous aider dans le cadre de nos activités conformément à nos intérêts professionnels légitimes. We also may share personal information about you as described at the point of collection, as described elsewhere in this Privacy Policy, or otherwise where permitted or required by law or where ALO has a legitimate interest in doing so.

These third parties do not have any independent right to share your personal information. We will exercise reasonable measures to have the third parties to whom we disclose your personal information comply with applicable data protection laws.

HOW LONG WE RETAIN YOUR PERSONAL INFORMATION

We will store your personal information for as long as is necessary to achieve the purposes for which it was collected, whether that is to provide services to you, for our own legitimate interests (described above), or to comply with our legal obligations. Nous nous réservons le droit de les conserver dans toute la mesure non interdite par la loi. We may delete personal information in our discretion, so you should retain your own records, and not rely upon our storage of any personal information, content, or other data.

We will review the information we hold, and when there no longer is a legal or business need for us to hold it, we will either delete it securely or in some cases irreversibly anonymize it. When we delete any information, it will be deleted from our active databases but may remain in our archives.

COOKIES

Our Services, online advertisements, and emails use first and third-party "cookies", pixel tags, and other technologies to automatically collect information about you, such as browser type, pages viewed, links clicked, and other actions you take in connection with our Services, online advertisements, and emails. Un cookie s’entend de données envoyées à votre navigateur Internet depuis un serveur Web et est conservé directement sur le disque dur de votre ordinateur. Les cookies et technologies similaires dans un navigateur Web nous permettent de collecter et de stocker des données lorsque vous naviguez sur notre site Web. We use this information for various purposes, including to facilitate web page navigation, display information more effectively, personalize your online experience, to understand how our websites are used by users, market our products and services, measure the success of our marketing campaigns, and for security purposes.

Most web browsers are set up to accept cookies. Vous pouvez ajuster les paramètres de votre navigateur pour refuser tous les cookies ou pour être informé lorsqu’un cookie est placé sur votre disque dur. Toutefois, certaines fonctionnalités des Services pourront ne pas fonctionner correctement et il vous faudra peut-être saisir à nouveau un certain nombre de données à chaque utilisation de notre site Internet. Par exemple, pour utiliser la fonctionnalité de votre panier, vous devez activer les cookies. For more information about cookies and how to disable them, please see our Cookie Policy.

Where we use Google Analytics, we have set up the service to anonymize your IP address as soon as data is received by the Analytics Collection Network, before any storage or processing takes place. To opt out of being tracked by Google Analytics across all websites please visit https://tools.google.com/dlpage/gaoptout.

TEXT MESSAGE/SMS CONSENT AND OPTOUT

We may send you text messages via an automated dialing system ("Text Messages") in a few instances.

  1. When placing certain orders, you must provide your phone number and may receive text message alerts containing shipping information sent via our third-party shippers, including DHL Express, Door Dash, Uber Eats and other shipping providers that may be added from time to time (collectively, our "Carriers") using automated dialing systems ("Text Messages"). Vous convenez qu’en indiquant votre numéro de téléphone portable, vous consentez expressément à recevoir des Messages texte automatisés de la part du Transporteur concerné au numéro de téléphone portable communiqué. Des frais de messages et de données s’appliqueront. Il est donc conseillé de consulter les tarifs de votre opérateur mobile. Vous pourrez vous désinscrire des communications marketing par Message texte en suivant les instructions de désinscription qui seront envoyées au numéro SMS utilisé par le Transporteur pour vous contacter. Please refer to the privacy policies found on the Carriers’ respective websites for how each Carrier manages its information found, including DHL's privacy policy, found here, Door Dash's privacy policy, found here, and Uber Eats’ privacy policy, found here.
  2. If you choose to sign up for our marketing Text Messages, we may send you periodic Text Messages about products we think you may be interested in or promotional offers available to you. Votre consentement est librement donné et il n’est pas nécessaire pour effectuer tout achat. Pour refuser de recevoir des SMS, suivez les instructions de désinscription qui seront envoyées au numéro SMS utilisé pour vous contacter. Des frais de messages et de données s’appliqueront. Il est donc conseillé de consulter les tarifs de votre opérateur mobile. Nous pouvons partager votre numéro de téléphone portable avec d’autres prestataires de services avec lesquels nous avons conclu un contrat pour nous aider dans les activités ci-dessus, mais nous ne communiquerons pas votre numéro de téléphone portable à des tiers pour leurs propres besoins sans votre consentement. Vous reconnaissez que les Messages texte sont distribués par l’intermédiaire de fournisseurs de réseaux mobiles tiers et que, par conséquent, nous ne pouvons pas contrôler un certain nombre de facteurs liés à la transmission des messages. Vous reconnaissez que, selon l’opérateur mobile du destinataire, il est possible de ne pas réussir à transmettre le message texte au destinataire ; et que le contenu ne soit pas non plus disponible sur tous les opérateurs. Nous ne revendiquons ni ne garantissons la disponibilité ou l’exécution de ce service, y compris la responsabilité en cas de retards de transmission ou de défaillances de messages. ALO expressly disclaims any liability related to third-party carriers or service providers.

HOW WE PROTECT YOUR PERSONAL INFORMATION

Unfortunately, the transmission of information via the Internet or e-mail is not completely secure. Bien que nous fassions de notre mieux pour protéger les données à caractère personnel que vous nous soumettez, nous ne pouvons pas garantir la sécurité de vos données transmises à notre site ; toute transmission se fait à vos propres risques. To prevent unauthorized access, maintain data accuracy, and facilitate the correct use of personal information obtained through our website, we have put in place appropriate physical, technical, and operational measures to safeguard and secure the personal information we collect online against unauthorized access, unlawful use, accidental loss, corruption, or destruction.

Electronic Notice in the event of a Security Breach: If we or a Recipient is required to provide notice of unauthorized access to or other invasion of certain security systems, we (or they) may do so when required (or voluntarily) by posting notice on our website or sending notice to any email address we have for you, in our (or their) good faith discretion.

CHILDREN

We do not knowingly contact or collect information from persons under the age of 16. Les Services ne sont pas destinés à être utilisés par des personnes âgées de moins de 16 ans. If you are a parent or a legal guardian and think your child under 16 has provided us with personal information, you can email us at legal@aloyoga.com.

LOCATION OF YOUR PERSONAL INFORMATION / YOUR PARTICULAR CONSENT

ALO is located in the United States ("U.S.") and is subject to the applicable laws of the United States. We will store and process personal information we receive about you, as described in this Privacy Policy, in the U.S.

We are involved in business activities in a variety of countries. Par exemple, notre boutique d’e-commerce est hébergée sur Shopify Inc., une société canadienne. Shopify nous fournit la plateforme de commerce électronique en ligne qui nous permet de vous vendre nos produits. Vos données sont stockées par l’intermédiaire du stockage de données de Shopify, des bases de données et de l’application générale de Shopify. Accordingly, Shopify may transmit your personal information outside of the country, state, or province in which you are located.

You agree that ALO and those with whom we share your personal information ("Recipients") may disclose, transfer, process, and store your personal information outside of your country of origin to our affiliates, sponsors and partners, and any other third-party service providers for the purposes described in this Privacy Policy.

Some of the recipients of personal information as specified above may be located in countries that do not provide a level of data protection equivalent to that set forth by the European Union and some other jurisdictions. Si vous soumettez des données à caractère personnel ou décidez d’accéder à ou d’utiliser les Services proposés par ALO, tels que notre site Internet, vous comprenez que nous pouvons divulguer, transférer, traiter et stocker des données à caractère personnel conformément à la présente Politique de confidentialité et sous réserve des lois applicables, ce qui peut inclure l’accès par les forces de l’ordre et d’autres entités gouvernementales, y compris les cours et les tribunaux. If we do transfer personal information outside the U.S., we will make sure that it is protected in the same way as if it were being used in the U.S. We will use one of the following legally recognized safeguards to protect your information:

  • Transfer the data to a non-EEA country that has privacy laws at least as protective as those within the EEA, or
  • Put in place a contract with the recipient of the data, which means the recipient must protect the data to the same standards as required within the EEA, or
  • Transfer it to organizations that are certified under the Data Privacy Framework; The Data Privacy Framework sets out the standards for personal information to be sent between the United States and European countries.

YOUR OPT-OUT CHOICES

We also work with third parties such as Google and Meta to manage our advertising on other websites. Nos partenaires publicitaires tiers peuvent utiliser des cookies ou des technologies similaires sur notre site Internet et d’autres sites Internet pour vous diffuser des publicités basées sur vos activités de navigation et vos intérêts, voire pour afficher des publicités qui renvoient à notre site. Pour de plus amples informations sur le fonctionnement des publicités ciblées, vous pourrez consulter la page à vocation pédagogique de la Network Advertising Initiative. You can opt out of some, but not all, online behavioral based advertising by clicking here or by using your browser settings to block cookies or notify you when a cookie is set.

If you do not want ALO to send you email or postal mail regarding ALO or its Services, you can choose not to provide your personal information to ALO, even though it might be necessary to make a purchase or to take advantage of certain features on our Services. Vous pourrez également gérer, mettre à jour et corriger les informations que vous communiquez dans le cadre de votre compte en ligne en vous connectant à votre compte utilisateur et en cliquant sur le lien hypertexte « Paramètres ». Si vous décidez de ne pas nous communiquer un certain nombre de données à caractère personnel, vous pourrez toujours utiliser de nombreux éléments de notre site Internet. However, you will not be able to access website areas that require account registration.

If you have previously opted-in to receiving marketing emails from us, you can update your preferences to tell us specifically what you are interested in hearing about by clicking on the preferences link included in the marketing e-mails. You can update your preferences at any time.

If you would prefer not to receive marketing emails sent by ALO, simply click on the "unsubscribe" link included at the bottom of any of those emails. If you opt out of receiving marketing emails, we may still send you other types of messages, such as purchase receipts, information about shipments, or emails about your user account.

YOUR RIGHTS OVER YOUR PERSONAL INFORMATION
UK, EU, Canada, UAE, ADGM, Qatar, and Kuwait Privacy Rights

If you are a resident in the United Kingdom, the European Union, Canada, the United Arab Emirates, the Abu Dhabi Global Market, Qatar, or Kuwait, you have a number of rights in relation to your personal information. Certains de ces droits s’appliquent de manière générale, tandis que d’autres ne s’appliquent que dans certaines circonstances ou dans certaines juridictions. Further information and advice about your rights can be obtained by contacting us using the contact information provided below, or from the data protection regulator in your country.

  • Right to access. Vous pouvez demander l’accès à vos données à caractère personnel (communément appelé « demande d’accès de la personne concernée »). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Right to rectification. This allows you to have your information corrected if it is inaccurate or incomplete.
  • Right to be informed. Vous avez le droit de recevoir des informations claires, transparentes et facilement compréhensibles sur la manière dont nous utilisons vos données ainsi que sur vos droits. This is why we’re providing you with the information in this Privacy Policy.
  • Right to erasure. Également connu sous le nom de « droit à l’oubli » et, selon votre juridiction, ce droit vous permet de demander la suppression ou le retrait des données vous concernant lorsqu’il n’existe aucune raison impérieuse de continuer à les utiliser. We may not always be able to comply with your request for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Right to restrict processing. Selon votre juridiction, vous pouvez avoir le droit de « bloquer » ou de supprimer toute utilisation ultérieure de vos données. When processing is restricted, we can still store your information, but may not use it further.
  • Right to data portability. Depending on your jurisdiction, you may have rights to obtain, port and reuse your personal information for your own purposes across different services.
  • Right to object. Depending on your jurisdiction, you can object to certain types of processing, including processing for direct marketing or where we are relying on our legitimate interests for processing.
  • Right to complain. Vous avez le droit de déposer une plainte à tout moment auprès de votre autorité locale de contrôle de la protection des données. We would, however, appreciate the chance to respond to your concerns before you approach them so please consider contacting us in the first instance.
  • Right to withdraw consent. Si vous avez donné votre consentement à l’utilisation de vos données à caractère personnel, vous avez le droit de le retirer à tout moment. (Toutefois, cela n’affecte pas la légalité des actions entreprises avec votre consentement avant ce retrait.) This includes your right to withdraw consent to us using your personal information for marketing and advertising purposes.
  • Right to be notified of inaccurate disclosure. Depending on your jurisdiction, you may have the right to be notified where your personal data has been disclosed to third parties and is subsequently found to be inaccurate, to have such inaccuracies corrected, and to receive evidence of the correction.
  • Right not to be subject to automated decision-making. Selon votre juridiction, vous pouvez avoir le droit de ne pas faire l’objet d’une décision fondée exclusivement sur un traitement automatisé, y compris le profilage, qui produit des effets juridiques vous concernant ou vous affecte de manière similaire et significative. Cela inclut les décisions automatisées susceptibles d’affecter vos droits, obligations ou intérêts. This right does not apply where such processing is necessary for entering into, or performing, a contract with you, authorized by applicable law, or based on your explicit consent.

If you want to exercise any of your rights, please contact our Chief Information Security Officer at legal@aloyoga.com or write to us at ALO, LLC, ATTN: Legal, 9830 Wilshire Blvd, Beverly Hills, CA 90212.

When you contact us, we will respond as soon as possible and where possible within one month. Si votre demande est compliquée, la réponse pourra prendre plus de temps, mais nous vous répondrons dans les trois mois suivant la date de votre demande. La plupart des demandes sont sans frais, mais si vous nous demandez de communiquer une importante quantité de données, par exemple, nous pourrons vous demander de payer des frais administratifs raisonnables. To protect your privacy and security, we also may ask you to verify your identity before we provide any information to you.

SUPPLEMENTAL NOTICE FOR NEVADA RESIDENTS

If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at legal@aloyoga.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Veuillez noter qu’à l’heure actuelle, nous ne vendons pas vos données à caractère personnel telles que définies dans le chapitre des lois révisées du Nevada (Nevada Revised Statutes Chapter) 603A. If you have any questions, please contact us as set forth below.

YOUR CALIFORNIA PRIVACY RIGHTS

The following section pertains to the rights of individuals residing in California.

California "Shine the Light": You have the right to ask us one time each year if we have disclosed personal information with third parties for direct marking purposes. Si vous souhaitez faire une telle demande, veuillez nous contacter en utilisant les informations de la section Nous contacter en indiquant dans votre lettre ou message qu’il s’agit d’une « Demande Shine the Light ». However, note that at this time, we do not disclose personal information to third parties for direct marketing purposes.

Rights under the CCPA:

California residents have the right to make the following requests with respect to their personal information subject to the limitations and exceptions set forth in applicable law:

  • Access

You can request that we disclose to you the following: (i) the categories of personal information that we have collected about you; (ii) the categories of sources from which we have collected personal information about you; (iii) the business or commercial purpose for collecting, sharing, or selling your personal information; (iv) the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was disclosed; (v) the categories of personal information that we have disclosed about you for our business purposes and the categories of vendors to whom the personal information was disclosed; and (vi) the specific pieces of personal information that we have collected about you. The categories of personal information we collect are generally described in this Privacy Policy but differ for individual consumers depending on the Services used by such consumers.

  • Deletion

You can request that we delete the personal information that we collected from you, subject to certain exceptions.

  • Correction

You can request that we correct inaccurate personal information that we maintain about you, subject to certain exceptions.

  • Limit the Use/Disclosure of Sensitive Personal Information

You can request that we limit the use or disclosure of your sensitive personal information to those purposes set forth in applicable California law, subject to certain exceptions. We use and disclose sensitive personal information only for the purposes for which it was collected, and we do not use it to infer characteristics about you.

  • Do Not Sell or Share My Personal Information.

You can request that we not sell or share your personal information to a third party by contacting us using the information in the Contact Us section. Vous pouvez également cliquer sur le lien « Préférences en matière de cookies » situé en bas du site Internet pour gérer vos préférences en matière de cookies et nous demander de ne pas vendre ou partager vos données à caractère personnel. Aux fins de la présente section , on entend par « vendre » la vente, la location, la publication, la divulgation, la diffusion, la mise à disposition, le transfert ou toute autre communication orale, écrite ou électronique de vos données à caractère personnel à une partie extérieure pour une contrepartie monétaire ou autre contrepartie de valeur, sous réserve de certaines exceptions prévues par la législation applicable. Aux fins de la présente section , on entend par « partager » le transfert, la mise à disposition ou toute autre forme de divulgation de vos données à caractère personnel à une autre partie aux fins de vous envoyer de la publicité sur la base de vos données à caractère personnel obtenues à partir de vos activités sur des sites de marques distinctes. Veuillez noter que si vous souhaitez vous opposer au suivi basé sur les cookies à des fins de publicité comportementale, vous devrez paramétrer séparément vos préférences en matière de cookies en cliquant sur « REFUSER » (ou un libellé équivalent) dans notre bannière de cookies qui peut se trouver dans le pied de page de notre site, ou en diffusant un signal de préférence de refus reconnu par nos services, tel qu’un signal Global Privacy Control (contrôle global de la confidentialité), via un navigateur ou une extension de navigateur prenant en charge ce type de signal. Vous pouvez également consulter www.aboutads.info/choices et https://optout.privacyrights.info pour refuser certaines utilisations des cookies à des fins publicitaires. Vos choix sont spécifiques à l’appareil, au site Internet et au navigateur que vous utilisez. Vos choix sont également supprimés chaque fois que vous effacez vos cookies ou le cache de votre navigateur. We do not knowingly sell or share the personal information of minors under 16 years of age.

We will not discriminate against you because you exercised any of these rights.

Submitting Requests: If you are a California consumer and would like to make any requests under the CCPA, please contact us using the information in the Contact Us section.

Verifying Requests: We will take reasonable steps to verify your identity prior to responding to certain requests of yours. The verification steps will vary depending on the sensitivity of the personal information and whether you have an account with us.

You may designate an authorized agent to make a request on your behalf. Lors de la soumission de la demande, veuillez vous assurer que l’agent autorisé est identifié en tant qu’agent autorisé. We will only use personal information provided in the request to verify the requestor's identity or authority to make it.

Certain data protection laws limit the ability to make a request to know to twice within a 12-month period, and allow us to charge a reasonable fee for responding to numerous requests from the same user. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Notice of Financial Incentive: From time to time, we may collect personal information, such as email addresses and date of birth in connection with a promotion, offer or discount. Nos offres et incitations reflètent généralement la valeur des relations que nous entretenons avec les personnes qui participent à ces programmes et la valeur de vos données à caractère personnel est raisonnablement liée à la valeur de l’offre ou de la remise qui vous est présentée. Si vous décidez de profiter du programme de récompenses, vous aurez toujours le droit de vous retirer de la participation et nous vous fournirons des instructions sur la manière de le faire. Participation in these programs is voluntary, and you may withdraw at any time by contacting us using the information in the Contact Us section or by following any specific instructions in applicable financial incentive program terms and conditions.

California Do Not Track Disclosure: Do Not Track is a privacy preference that users can set in their web browsers. Lorsqu’un utilisateur active le signal Do Not Track, le navigateur envoie un message aux sites Web leur demandant de ne pas suivre l’utilisateur. Pour de plus amples informations sur Do Not Track, veuillez consulter www.allaboutdnt.org. Pour l’heure, nous ne répondons pas aux paramètres ou signaux de navigation Do Not Track. For information about Do Not Track, please visit: www.allaboutdnt.org.



YOUR COLORADO, CONNECTICUT, DELAWARE, IOWA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, OREGON, TEXAS, UTAH, AND VIRGINIA PRIVACY RIGHTS

The following section pertains to the rights of individuals residing in Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia in accordance with applicable law and subject to the exceptions set forth in such applicable laws:

  • Access

You can request to confirm whether we process your personal information. Sous réserve de certaines exceptions, vous pouvez également demander une copie de vos données à caractère personnel. Oregon residents may request a list of specific third parties to whom we have disclosed personal information.

  • Deletion

You can request that we delete personal information we have from or about you, subject to certain exceptions.

  • Correction

You can request that we correct inaccurate personal information we maintain about you, subject to certain exceptions.

  • Opt Out of Sale

We may “sell” personal information about Colorado and Connecticut residents as the term is defined under applicable state laws. You can request to opt out of the sale of your personal information to a third party.

  • Opt Out of Targeted Advertising

We may use personal information obtained (or in some instances inferred) from your activities across unaffiliated sites to send more relevant advertising to you. You can request that we stop using your personal information for such targeted advertising.

Submitting Requests: A Colorado, Connecticut, Delaware, Iowa, Montana, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia resident can exercise these rights online by contacting us using the information in the Contact Us section.

Note that for purposes of these rights under this section, personal information does not include information about job applicants, employees or any other of our personnel or information about employees and other representatives of third-party entities we may interact with.

Sale: We may “sell” (as such term is defined in the applicable state law) and process for targeted advertising purposes the following categories of personal information, including for cross-context behavioral advertising: identifiers and contact information; personal records; personal characteristics or traits; commercial information; internet and other electronic network usage information; geolocation information; audiovisual and similar information; and inferences. Nous pouvons « vendre » ou partager ces catégories de données à caractère personnel avec les catégories de tiers décrites dans la section de la présente Politique de confidentialité intitulée « Comment nous partageons vos données à caractère personnel ». Veuillez noter que si vous souhaitez vous opposer à la vente de vos données ou à notre publicité ciblée reposant sur certains suivis par cookies à des fins publicitaires, vous devrez paramétrer séparément vos préférences en matière de cookies en cliquant sur le lien Préférences en matière de cookies qui peut se trouver dans le pied de page de notre site, ou en diffusant un signal de préférence de refus reconnu par nos services, tel qu’un signal Global Privacy Control (contrôle global de la confidentialité), via un navigateur ou une extension de navigateur prenant en charge ce type de signal. N’oubliez pas que vos paramètres sont spécifiques au Site sur lequel vous vous trouviez lorsque vous avez défini vos préférences. You can also visit http://www.aboutads.info/choices/ and https://optout.privacyrights.info/ to opt out of certain uses of cookies for advertising purposes. Vos choix en matière de cookies sont spécifiques à l’appareil, au site Internet et au navigateur que vous utilisez. Your selections are deleted whenever you clear your cookies or browser’s cache.

Verifying Requests: We will take reasonable steps to verify your identity prior to responding to your requests. Les étapes de vérification varieront en fonction de la sensibilité des données à caractère personnel et du fait que vous disposiez ou non d’un compte chez nous. Nous pouvons refuser certaines demandes et expliquerons pourquoi votre demande a été refusée et comment faire appel de notre décision, comme l’exige la loi applicable. Après avoir reçu notre explication, si vous souhaitez faire appel de notre décision, vous pouvez le faire de la manière décrite dans la communication que nous vous avons adressée. For questions, you may also contact us by calling or emailing us at the contact information above.

If you are a resident of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, or Texas you may designate an agent to submit an opt-out of sale and opt-out of targeted advertising request on your behalf. Une preuve de vérification de votre identité et de l’autorité de l’agent autorisé à soumettre des demandes en votre nom est requise, à défaut de quoi nous pourrions refuser la demande. We use commercially reasonable efforts to authenticate your identity and the authorized agent’s authority through the written documentation provided in connection with the opt-out request in accordance with this Privacy Policy.

We may deny certain requests or fulfil a request only in part based on our legal rights and obligations. Nous vous expliquerons pourquoi votre demande a été refusée et comment faire appel de notre décision, comme l’exige la loi applicable. If you are a resident of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, or Virginia and are not satisfied with the outcome of your request, you may submit an appeal by sending an email to legal@aloyoga.com with your state of residence and “Appeal” in the subject line. For questions, you may also contact us using the contact information in the Contact Us section.

From time to time, we or our vendors on our behalf may collect personal information in connection with a promotion, offer, program, discount or other benefits. We or our vendors may disclose such personal information to the categories of third parties described in the section of this Privacy Policy entitled “How We Share Your Personal Information.”

SUPPLEMENTAL NOTICE FOR UAE AND ADGM RESIDENTS

Applicability.

This UAE and ADGM Privacy Supplement applies to individuals located in the UAE, including individuals whose personal data is processed in connection with activities carried out in the ADGM. This Supplement should be read together with the main Privacy Policy and prevails to the extent of any inconsistency.

Applicable Laws.

Personal data of individuals in the UAE is processed in accordance with UAE Federal Decree

Law No. 45 of 2021 on the Protection of Personal Data and its implementing regulations. Personal data processed in the ADGM is handled in accordance with the ADGM Data Protection Regulations 2021.

SUPPLEMENTAL NOTICE FOR KUWAIT RESIDENTS:

If you are located in the State of Kuwait, by providing your personal information and using our Services, you acknowledge and consent to the transfer, storage, and processing of your personal information outside Kuwait, including the United States, in accordance with applicable Kuwaiti law.

ALO implements reasonable technical and organisational measures designed to protect the confidentiality and security of personal information transferred outside Kuwait.

If you are located in Kuwait, you may request access to or correction of your personal information and may withdraw your consent to processing at any time, subject to contractual and legal limitations. To exercise these rights, please contact us using the details provided in the Contact Us section.

COMPLAINTS

If you have any complaints concerning ALO's processing of your personal information, please contact us using the information in the Contact Us section.

Please note that if you are an EU Resident, you may have the right to lodge a complaint with a European Union supervisory authority that is responsible for the protection of personal information in the country where you live or work, or in which you think a breach of data protection laws might have taken place. You can learn more about these rights at https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en.

Customers in the United Kingdom can contact the Information Commissioner's Office by telephone at 0303 123 1113, or by using the live chat service that is available through the Information Commissioner's website http://www.ico.org.uk.

Individuals located in onshore UAE may lodge a complaint with the UAE Data Office, whereas individuals located in the ADGM may also lodge a complaint with the ADGM Office of Data Protection.

Individuals located in the State of Qatar may lodge a complaint with the National Cyber Governance and Assurance Affairs (NCGAA), the supervisory authority responsible for the protection of personal information in Qatar. Complaints may be submitted by completing the relevant form available at: https://ncsa.gov.qa/shared/document_library.pdf. The NCGAA may also be contacted by telephone at +974 4046 6000

CONTACT US

If you would like more information about our privacy practices or want us to delete your personal information, feel free to contact us at legal@aloyoga.com or at the address below:

ALO, LLC

Attn: Legal
9830 Wilshire Blvd
Beverly Hills, CA 90212

CHANGES TO THIS PRIVACY POLICY

ALO may change this Privacy Policy from time to time to reflect our current practices. Toute modification apportée à la présente Politique de confidentialité sera publiée sur ce site Web et prendra effet dès sa publication, à moins que toute autre date ne soit mentionnée dans ledit avis. We recommend you check the Privacy Policy on a regular basis so that you know the current terms and conditions that apply to you. If you use our website after any changes are effective, you agree that you have read and understand the changes.